Orders will begin shipping in the order they are received. As always during our sale, we experience a very high volume of orders, so shipping delays are to be expected. In past years, processing has taken 2 weeks and longer, and we truly appreciate your patience as we work through everything as quickly as possible.

On occasion, a fabric may sell out before our inventory updates. If this happens, we will ship what is available and refund the difference. During the sale and shipping period, we are not able to reach out individually regarding substitutions or shortages. 

Thank you for your understanding.

Due to the volume of orders, we’re unable to combine multiple orders. Each order will be processed and shipped as it is received.

There may be a delay in responding to emails during the sale. Our focus will be on packing and shipping your orders, but we will respond as soon as we’re able.

Free shipping over $250 (Canada & U.S.) still applies and must be met within a single order.

Pre-orders, subscriptions, classes, digital products, select new items, and other items may not be included in the sale. We will clearly state any exclusions.

Loyalty points can be earned on sale purchases but are unable to be redeemed on sale items or during our annual sale.